Products

Bruviti Agent Assist

An AI-powered single-window dashboard that can be configured to include the wide array of equipment and customer information, parts inventory, and technical data an agent needs to resolve a customer’s issue.

To learn more about Bruviti Agent Assist Download the datasheet

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Bruviti Tech Assist

Gives frontline technicians an AI-powered diagnostic tool and correct parts provisioning to improve fix rates on the first visit. When equipped with the latest in AR/VR technology, technicians can consult technical experts at a remote location for complex service issues.

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Bruviti Customer Assist

Applies Bruviti’s market-leading AI-powered knowledge to deliver a powerful, interactive front-line support tool that helps customers troubleshoot technical issues without agent intervention.

To learn more about Bruviti Customer Assist Download the datasheet

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Bruviti Trainer Assist

Bruviti Trainer Assist leverages the power of AI and ML to empower service teams with consistent and ongoing training programs and uses tools to help seasoned agents and experienced technicians transfer their skills to trainees and help build team capacities.

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Predicted parts for "Water leakage" issue.

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Bruviti Parts Prediction

Bruviti's case-based reasoning and machine-learning applications ensure accurate fault identification that helps field technicians carry the right parts for a successful service call.

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Bruviti Smart Insights

Bruviti's Smart Insights and business intelligence dashboards provide management teams essential visibility into how each Bruviti tool is contributing to overall efficiency and bottom-line performance.

To learn more about Bruviti Smart Insights Download the datasheet

FIRST-TIME COMPLETE
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REDUCED TRUCK ROLL
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CUSTOMER ASSIST USAGE
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