Bruviti Agent Assist
An AI-powered single-window dashboard that can be configured to include the wide array of equipment and customer information, parts inventory, and technical data an agent needs to resolve a customer’s issue.
Bruviti Tech Assist
Gives frontline technicians an AI-powered diagnostic tool and correct parts provisioning to improve fix rates on the first visit. When equipped with the latest in AR/VR technology, technicians can consult technical experts at a remote location for complex service issues.
Bruviti Customer Assist
Applies Bruviti’s market-leading AI-powered knowledge to deliver a powerful, interactive front-line support tool that helps customers troubleshoot technical issues without agent intervention.