Bruviti Agent Assist
An AI-powered single-window dashboard that can be configured to include the wide array of equipment and customer information, parts inventory, and technical data an agent needs to resolve a customer’s issue.
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Bruviti Tech Assist
Gives frontline technicians an AI-powered diagnostic tool and correct parts provisioning to improve fix rates on the first visit. When equipped with the latest in AR/VR technology, technicians can consult technical experts at a remote location for complex service issues.
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Bruviti Customer Assist
Applies Bruviti’s market-leading AI-powered knowledge to deliver a powerful, interactive front-line support tool that helps customers troubleshoot technical issues without agent intervention.
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Bruviti Trainer Assist
Bruviti Trainer Assist leverages the power of AI and ML to empower service teams with consistent and ongoing training programs and uses tools to help seasoned agents and experienced technicians transfer their skills to trainees and help build team capacities.
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