PROVEN ON SERVICE FRONT LINES
Bruviti distills all your service knowledge and technical know-how, then delivers it where and when it’s needed: on the front lines of customer service and support.
THE FASTEST TIME TO SERVICE AI
Organizations are becoming more and more data-driven and are looking for ways to accelerate the usage of artificial intelligence and machine learning (AI/ML). But what is the best approach for your service organization? Selecting the right partner for your AI journey is crucial.
Bruviti brings to the table deep industry experience, technical capabilities, and a proven implantation process that accelerates your journey to a suite of service applications — powered by AI/ML and the latest data science.
Starting with our pre-built models, we use your operational data to develop custom models, train and prove them, and then use these to enhance your existing applications and workflows.
Integrated across your service organization and assisting your teams, Bruviti boosts performance and reduces costs — from contact center to tech support to parts management.
THE FASTEST TIME TO VALUE
First-Time Completion
increase in issues resolved by agents during the first call
Customer Self-Service
increase in customer usage with associated call deflection
Onsite Service Calls
reduction in costly truck rolls
Parts Prediction
increase in first-visit fix rate