IoT-enabled equipment is more complex and intelligent than ever. This means unprecedented changes and opportunities for customer support and customer experience (CX).
Manufacturers that can consistently deliver exceptional customer service can increase sales and build lasting relationships with loyal customers who want to invest in a brand they love.
We’re Bruviti. We’re on a mission to empower manufacturers with AI/ML tools that enable them to elevate CX to new levels.
Bruviti enhances CX - at every touchpoint
With a laser-like focus on customer satisfaction, we provide smart, integrated, scalable, and modular solutions that equip design, support, and service teams with tools that can dramatically enhance their customers’ experience (CX).
Our architects and data scientists apply the latest in IoT, artificial intelligence, machine learning, and big data analytics to deliver solutions that are performant, scalable, reliable, proactive, and economical.
The Bruviti suite of applications empowers manufacturers to transform every touchpoint of their customers’ journey. With Bruviti, manufacturers transform their support and service operations by boosting efficiency and lowering costs through:
Predictive Service
Remote Asset Monitoring
Customer Support Efficiency
Field Service Productivity
Parts Inventory Optimization
Rapid Diagnostics
Optimize your customer journeys - holistically
Are you measuring your CX by silo or holistically? Individual channels may be performing well, but the overall CX can still be low. With Bruviti, you can boost CX across all channels — raising overall CX and customer loyalty.
Bruviti supports a wide range of applications
