AA

Diagnose faster

Fix it right

TA

AI-powered

Intelligent triage

SI

Metrics

Service insights

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TRUSTED BY

VALUE PROPOSITION

Bruviti’s Insight engine collects user behavior and context, correlates user actions and best outcomes into optimal coaching strategies. This enhances human creativity which loops back to the engine, thus creating a flywheel.

coaching_net@2x

THE FASTEST TIME TO VALUE

First-Time Completion

+%

increase in issues resolved by agents during the first call

Customer Self-Service

+x

increase in customer usage with associated call deflection

Onsite Service Calls

-%

reduction in costly truck rolls

Parts Prediction

+%

increase in first-visit fix rate

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