Digitization of manufacturing means that products today are more than just a composition of electrical and mechanical parts. It has transformed equipment manufacturing into a complex system that combines hardware, sensors, data storage, software and internet connectivity.
These 'smart, connected' products have changed the customer service experience landscape and manufacturers are compelled to implement new and sophisticated tools through various cycles of the buyer journey.
At Bruviti, we are on a mission to empower equipment manufacturers and allied business with Ai tools that enable them to elevate their customer service experience.
Bruviti enhances CX - at every touchpoint
With a laser-like focus on customer satisfaction, we provide smart, integrated, scalable, and modular solutions that equip design, support, and service teams with tools that can dramatically enhance their customers’ experience (CX).
Our architects and data scientists apply the latest in IoT, artificial intelligence, machine learning, and big data analytics to deliver solutions that are performant, scalable, reliable, proactive, and economical.
The Bruviti suite of applications empowers manufacturers to transform every touchpoint of their customers’ journey. With Bruviti, manufacturers transform their support and service operations by boosting efficiency and lowering costs through:
Predictive Service
Remote Asset Monitoring
Customer Support Efficiency
Field Service Productivity
Parts Inventory Optimization
Rapid Diagnostics
Optimize your customer journeys - holistically
Are you measuring your CX by silo or holistically? Individual channels may be performing well, but the overall CX can still be low. With Bruviti, you can boost CX across all channels — raising overall CX and customer loyalty.
Bruviti supports a wide range of applications
