AA

Diagnose faster

Fix it right

TA

AI-powered

Intelligent triage

SI

Service metrics

Operational insights

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PROVEN ON SERVICE FRONT LINES

Trusted by some of the world’s leading service organizations, our machine-learning applications up-level your service delivery throughout the product lifecycle.

Bruviti distills all your service knowledge and technical know-how, then delivers it where and when it’s needed: on the front lines of customer service and support.

With Bruviti, you can accelerate your inbound problem triage, diagnose faster, and accelerate your overall service delivery.

THE FASTEST TIME TO SERVICE AI

Organizations are becoming more and more data-driven and are looking for ways to accelerate the usage of artificial intelligence and machine learning (AI/ML). But what is the best approach for your service organization? Selecting the right partner for your AI journey is crucial.

fastai01@3x

Bruviti brings to the table deep industry experience, technical capabilities, and a proven implantation process that accelerates your journey to a suite of service applications — powered by AI/ML and the latest data science.

fastai02@3x

Starting with our pre-built models, we use your operational data to develop custom models, train and prove them, and then use these to enhance your existing applications and workflows.

fastai03@3x

Integrated across your service organization and assisting your teams, Bruviti boosts performance and reduces costs — from contact center to tech support to parts management.

THE FASTEST TIME TO VALUE

First-Time Completion

+%

increase in issues resolved by agents during the first call

Customer Self-Service

+x

increase in customer usage with associated call deflection

Onsite Service Calls

-%

reduction in costly truck rolls

Parts Prediction

+%

increase in first-visit fix rate

Want to learn more about how we can help you achieve your service goals?
Let's get started!