Your customers want first-time problem resolution.
Bruviti gets you there.
UNIFY YOUR DATA
Bruviti analyzes service records, product manuals, CRM information, and connected machine data.
TURN DATA INTO INSIGHTS
Our patented AI/ML model detects patterns, connects dots, and delivers predictive insights that can be instantly operationalized by your service and support teams.
SOLVE SERVICE PROBLEMS FASTER
Bruviti equips contact center agents, field service technicians, and even chatbots to deliver a better customer experience.
Integrates with major CRM systems.
Supports multiple cloud providers.
Bruviti turns your data into insights that drive better customer experiences
Expert help and fast problem diagnosis
Ensure your contact center agents have all the information they need to solve problems
The right parts for the job
Bruviti Smart Parts ensures problem resolution on the first service call
Boost your service performance and customer satisfaction
Bruviti Predictive Service identifies issues before they become problems
Where Bruviti makes a difference
Bruviti insights help home appliance manufacturers design superior products, reduce operational costs, increase organizational profits, and build customer loyalty.
Commercial kitchen equipment
Apply Bruviti predictive service tools to maximize uptime and ensure optimal performance of commercial equipment in industries such as foodservice and hospitality.
Home warranty providers and insurers
Bruviti triages in-bound support calls, reduces truck rolls, and delivers faster first-time resolution to reduce operational costs.