Diagnose fast.

Fix it the first time.

Your customers want first-time problem resolution.
Bruviti gets you there.

UNIFY YOUR DATA

Bruviti analyzes service records, product manuals, CRM information, and connected machine data.

TURN DATA INTO INSIGHTS

Our patented AI/ML model detects patterns, connects dots, and delivers predictive insights that can be instantly operationalized by your service and support teams.

SOLVE SERVICE PROBLEMS FASTER

Bruviti equips contact center agents, field service technicians, and even chatbots to deliver a better customer experience.

OMNICHANNEL SUPPORT

Integrates with major CRM systems.
Supports multiple cloud providers.

Bruviti turns your data into insights that drive better customer experiences

Expert help and fast problem diagnosis

Ensure your contact center agents have all the information they need to solve problems

The right parts for the job

Bruviti Smart Parts ensures problem resolution on the first service call

Boost your service performance and customer satisfaction

Bruviti Predictive Service identifies issues before they become problems

Where Bruviti makes a difference

Home appliances

Bruviti insights help home appliance manufacturers design superior products, reduce operational costs, increase organizational profits, and build customer loyalty.

Commercial kitchen equipment

Apply Bruviti predictive service tools to maximize uptime and ensure optimal performance of commercial equipment in industries such as foodservice and hospitality.

Home warranty providers and insurers

Bruviti triages in-bound support calls, reduces truck rolls, and delivers faster first-time resolution to reduce operational costs.

Want to learn more about how we can help you achieve your service goals?
Let's get started!