Bruviti blog

Why data silos are hurting your CX scores

June 27, 2019

By integrating disparate databases and knowledge bases, service and support teams can become more efficient and enhance their customers’ experience By…

How to put your machine data to work

February 4, 2019

Businesses are amassing terabytes of IoT data from their appliances and machines. CSRs cannot find the data they need. What’s the…

Field Service Connect : show me the ROI

December 20, 2018

Last month, we attended Field Service Connect in Austin, TX. This is an invitation-only exclusive event for senior executives that addresses…