Skip to content

Archive for February 2019

How to put your machine data to work

Businesses are amassing terabytes of IoT data from their appliances and machines. CSRs cannot find the data they need. What’s the connection? BY ANDY CHINMULGUND As consumer goods become increasingly commoditized and compete on features and pricing, many businesses are focusing their attention on delivering excellent customer service to build customer loyalty. For many businesses, this will…

Read More